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Help, configuration
and tips.
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Tools
On
the Tools tab located in settings you will find 3 options. These tools are designed
primarily to help administrators solve network problems but they can also be used
to probe the configuration of other mail systems.
MX
Lookup
This will attempt to use the Outgoing Mail settings to
download the MX records of a domain. MX records are a bit like sign posts, giving
directions to incoming mails to the computer who is designated to receive them.
When you send an email from your computer, it is usually sent to a outgoing SMTP
(eg. Ability Mail Server) which is then responsible for deciding where to send
the email. It makes this decision based on the MX records for that emails domain
(the domain is the part after the @ symbol in the email address). The MX records
are stored on the domains DNS and come in the form of a table of domains and their
priority levels. The entry in the list with the lowest priority value is used
first, and upon failure, the next entry is used (in the order of lowest value
priority to the highest). All domains need at least one entry to ensure email
works, and this should be the host or IP address of the computer running the mail
server for that domain.
DNS
List
This
will attempt to retrieve the DNS list stored on the computer. If you have enabled
automatic detection of DNS information in Outgoing Mails then this is the list
of hosts which are being used.
What
SMTP?
After
giving the host or IP address of an SMTP server you want to query, the mail server
will connect to port 25 and display the first line of the response received. Usually
mail server software sends the name of the software and version number in the
first line. This can there fore be used to identify what software a mail system
is using.