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Setup Help


Help, configuration and tips.

Configuration Test
The configuration test is designed to test the current configuration and highlight any potential problems. If all is fine then the test will inform you so. However, any problems will be brought to your attention. There are currently 3 tests that are performed...


Port Conflicts

Since the program can be configured while it iss deactivated, sometimes port conflicts cannot be detected until you try to activate the server. A conflict can be caused by 2 things, either two services are trying to use the same port or some other application is already using a port. A common port conflict occurs between the WebMail facility and an HTTP server you may have installed. If this is so then we recommend that you change the WebMail port to something like 8000 and then access WebMail with a link such as http://yourip-or-host-address:8000.


Outgoing Mail Errors

If you have enabled outgoing mail then it is possible that the test may inform you that an error as occurred with the current outgoing mail setup. If you are using 'Independent' mode, then there are 3 possible problems... a bad DNS host, unable to retrieve DNS list or unable to retrieve any information via the DNS list. If you are using 'Relay' mode, then it is possible that the given SMTP relay is unreachable. You will find more information on how to solve these problems in our trouble shooting section.


Security Problems
At the moment the only security warning will reflect the outgoing SMTP status. If the outgoing SMTP is enabled but you did not enable any of the security options the test will warn you of this.

We recommend that you perform the 'Configuration Test' when ever you are experiencing problems with Ability Mail Server, if this doesn't help find your problem then you should try our trouble shooting section.