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Setup Help


Help, configuration and tips.

General Settings
The general settings dialog allows you to modify none-service specific information, such as account limitations, the admin email address, virus protection...etc. Below is a list of what each control means and how you can use it.

  • Primary Domain - This information is used for communication in all services and is often used as the name of the mail server. This should be one of the domains you plan to host (eg. we use code-crafters.com).
  • Admin Email - When an incoming mail is blocked, outgoing mail fails to be delivered or an error occurs. This is the email address given for feedback reply's. A common form of address could be postmaster@yourprimarydomain.com.
  • Max Mail Size - When sending, receiving or creating emails, this is the ultimate maximum size of any email. Please note that this setting overrules any user group setting.
  • Max Account Size - This is the ultimate maximum size of any user account, and this also overrules any user group settings.
  • Max Cached Accounts - On busy mail servers this will help increase efficiency by caching frequently accessed accounts in memory, there fore reducing the hard drive usage.
  • Max Undelivered Mails - This value controls the maximum number of undelivered mails the server can handle simultaneously. The undelivered mails value is a total of any new incoming mail which is being received, any outgoing mail which is being sent or any outgoing mail awaiting delivery. This value is normally automatically generated by the setup wizard. However, if you wish you can adjust it manually. Please note that rerunning the wizard will overwrite any changes you make to this value.
  • Use Catch-All User - This allows you to catch any incoming mail which is not addressed to a local account and not effected by the domain mapping rules. The mails will simply be delivered to this account as though they were originally intended for the account. To choose which account should receive these mails simply enter the account login name. Please be aware that this option works well only when there are 1 or 2 accounts on the mail server and if the admin wants to ensure all incoming mails are received safely. However, most users prefer to leave this option disabled as it can cause incoming mails to appear to have been delivered successfully, when really they have been given to the catch-all user's account. Please note that the Catch-All option does not effect emails received via the Outgoing SMTP (if the connection passes the security controls) or emails created and sent via the WebMail service.
  • Virus Protection - This allows you to help protect your users from dangerous email viruses. It works by scanning each incoming or outgoing mail for any potentially dangerous attachments which could harbor a virus. If a dangerous attachment is found, the entire mail is blocked and a failure notice is sent to all recipients and the sender. The list of dangerous attachment file types can be edited in the advanced settings options. As default the following file attachments are blocked... dat, exe, pif, scr, com, ade, adp, bas, bat, chm, cmd, cpl, crt, hlp, hta, inf, ins, isp, js, jse, lnk, mda, mdb, mde, mdz, msc, msi, msp, mst, pcd, reg, sct, shs, url, vb, vbe, vbs, wsc, wsf, wsh.
  • Block Type-less Attachments - If enabled, type-less attachments will also trigger the mail blocking.
  • Send Failure Notice to Recipients - If an email is blocked based on the virus protection rule, this option allows you to enabled or disable the sending of a failure notice to the original recipients.
  • Send Failure Notice Back to Sender - If an email is blocked based on the virus protection rule, this option allows you to enabled or disable the sending of a delivery failure notice back to the sender.
  • Activate On Load - This causes the mail server to automatically activate when it is loaded. Please note that if there is a problem during activation, then this will fail and the server will remain in the deactivated state.
  • Hide On Load - This causes the mail server to automatically hide in the system tray when loading. To restore the main dialog, double click on the icon in the system tray.
  • Run as an NT Service (Load Automatically) - If you're running NT, 2000 or XP, then you will have the option to allow Ability Mail Server to run as a service. If you enable this option, Ability Mail Server will automatically load before the login screen during boot up. This ensures that regardless of which user is logged into the machine (if there is any user logged in), Ability Mail Server will always be safely running. Please note that when running as a service, you will not be presented with the usual administration interface. However, administration is still possible via the Remote Admin facility, which is accessible with any web browser from any location. The service can be stopped at any time by manually rerunning Ability Mail Server and selecting the 'End Service' button.